糖心Vlog

Krystie Caraballo

Krystie Caraballo leads the Global Customer Reference Program at HubSpot, where she builds systems that turn customer connection into measurable impact. She’s passionate about designing scalable advocacy programs that stay deeply human in an age of automation. She draws on eight years of hands-on experience using AI-powered tools and automation across every major marketing discipline to design systems that accelerate growth and deepen customer connection.